Pitney Bowes, an American institution for nearly 100 years, serves more than 1.5 million clients with solutions in the areas of customer information management, location intelligence, and global ecommerce. The launch of their ambassador program in 2015 changed the DNA of the company, bringing them into the digital age.
Now, in the second year of the program they are seeing great success and driving real business results. We explore what they have learned along the way and how they now maintain the ambassador program as a critical part of the marketing strategy for the brand.
Marifer Rodriguez and Dennen McCloskey from Pitney Bowes’ social media team joined us to discuss:
- How Pitney Bowes broke down the barriers between their employees and social media
- How Pitney Bowes has engaged their workforce to increase brand awareness and drive sales and revenue
- How Pitney Bowes has expanded their employee advocacy program on a global scale